Our Experience
All members of The ROIG Group held significant leadership roles in transformational efforts within large organizations. The collective 300+ years of expertise in virtually every aspect of business transformation sets The ROIG Group apart from a traditional consulting engagement.
Peggy Munnagle
Strategic Marketing and Customer Insights
Peggy Munnagle is an accomplished marketing professional, strategic thinker and business leader experienced in building nationally recognized brands, uncovering actionable customer insights, and growing new business opportunities in retail and consumer packaged goods.
At The ROIG Group, Peggy provides brand and business strategy & planning consultation, expertise on customer insights and data mining, value prop development, and interim Marketing executive services.
Professional Highlights
A sample of Peggy's recent work at The ROIG Group includes:
- Uncovered key consumer insights leading to reallocation to higher ROI marketing investments and development of influencer program for supplement manufacturer
- Customer segmentation and value proposition development workshops for mobile communication start-ups
- Interim marketing executive at international specialty retailer
Prior to The ROIG Group, Peggy was Vice President of Marketing Communications at Kohl's and was central to the launch of two high profile brands – Simply Vera/Vera Wang fashion line and Food Network consumer and kitchen products. She also led the company's national Hispanic marketing communications planning, expanding beyond local markets.
Before Kohl's, Peggy spent 8 years with Best Buy leading several marketing, brand and merchandising initiatives. For the entertainment businesses, she initiated a pilot loyalty program with a strong focus on frequency and profitability which expanded into the store-wide Reward Zone® program. She then led the buying and merchandising for the fast-growing and evolving Movie business at Best Buy.
Peggy was also instrumental to Best Buy's consumer innovation work, leading in the development of the customer centricity concept development process – helping to evaluate new concepts and ideas with insights from consumer segments and employees.
She started her consumer marketing career at Pillsbury, honing her product management, positioning, market research and marketing communication skills within the consumer packaged goods arena.
Academic Background
Peggy is a graduate of the University of Wisconsin-Madison where she earned a BBA in Marketing. She later received her MBA from the University of Michigan.
Areas of Expertise
INSIGHTS/ANALYTICS:
- Consumer Insights
- Qualitative Research
- Quantitative Research
- Brand Strength Metrics
STRATEGY:
- Brand Strategy, Positioning, and Architecture
- Direct and Social Media Strategy
- Value Proposition Development and Evaluation
- Customer Segmentation
- Retail Marketing Strategy
PLANNING:
- Marketing Communications Planning and Evaluation
IMPLEMENTATION:
- Business performance mgmt
- Agency relationship mgmt
The ROIG Group
- Rich Christensen
Managing Partner and Co-founder - Mark Fries
Innovation and Business Transformation - Dan Moe
Retail Management and Process Development - Robert Willey
Business Transformation - Peggy Munnagle
Strategic Marketing and Customer Insights - Joe Thull
Technology and Services Innovation - Tom Twiss
Senior Consultant - Kyle Winkel
Demand Forecasting and Inventory Optimization - Karen Davis-Kasid
Finance and Process Development - Cory Hedin
Retail Operations and Customer Experience - Chris Hunder
Strategic Planning and Market Intelligence - Cathy Bassett
Retail Operations and Business Process Improvement - Jaime Ehrhardt
People Strategy & Change Management - Lynn Olsen
Senior Consultant - Scott McColloch
Retail Operations and Customer Experience