Our Practices

Retail Practice

Deliver a satisfying, differentiated shopping experience for your target customers and long-lasting growth potential for your organization by leveraging our experience, insights, ideas, tools, and best practices.

• Merchandising Effectiveness
• • Assortment and Inventory Strategies
  • Pricing
  • Marketing and Promotions
  • Performance Management
  • Education and Effectiveness
  • Best Practices, Benchmarks and Audits
• Portfolio Management
• Ad Planning
• Inventory Management
• Merchandise Planning
• Sales Development
• Field Operations
• Retail IT
• Business Team Education
• Business Performance Management

Services Practice

Improve the customer experience and drive profitable growth through world-class service offerings. We can help you effectively design and operate a service business, and more importantly, exceed customer's expectations.

• Services Strategy
• • Technology Support Services
  • Delivery and Installation Services
  • Break/Fix Repair Services
  • Extended Warranty and Customer Protection Plans
• Create Demand (sales)
• Fulfill Demand (operations)
• Integration with Core Retail Business Model and Infrastructure
• Marketing and Consumer Communications Considerations
• Business Performance Management

Convergence and Connectivity Practice

The rapid increase in speeds and availability of wireless and internet connectivity is creating new coordination and communication opportunities across organizations, within organizations, and with customers. The ROIG Group can help you understand and develop a successful a go-to-market strategy in this ever-evolving space.

• Strategy and Positioning
• Ecosystem Insights and Analysis
• Competitive Benchmarking
• Value Proposition Development
• Optimize Current Performance
• Concept Development, Launch, and Operations
• Business Performance Management