
Every Company is a Payments Company:How to ensure FOMO doesn’t tank your ROI
Related: FinTech, PayTech, Digital Banking, Embedded Finance, Digital Transformation Business Transformation The era of embedded finance...

Define what each of your retail categories does best to maximize your collective category potential
Every retailer has a vision of what it wants to be and where it wants to go. Some strategy roadmaps are crisper than others, but everyone...

The Critical First Step of Innovation: Win over your internal customers
Innovation. It’s one of the hottest words on the lips of CEOs around the globe. “Innovate or die” is a mantra most senior leaders must...

What separates a good merchant from a great one?
Many years back I was challenged with this question for myself when two unrelated events took place. One was the loss of a job, and the...

Set your screens aside and start getting creative
Creativity for business leaders inspired by Austin Kleon

Looking Back: "Retailers that Mattered" in 2015 leveraged mobile innovations
I was reading today's RIS (Retail Info Systems News) article entitled "The Five Retailers that Matter" in which they dethroned Amazon,...

How to make Pricing a Focal Point Within Your Organization
Pricing is a retail discipline that touches every SKU, in all channels, multiple times throughout the lifecycle of a product, yet remains...

Retail Brand Case Studies: Turning Your Customer into a Fan
Two US retailers have a clear competitive advantage because they clearly defined their “brand promise” and tailored their experience to a...

Are You a Balanced Leader? Developing Technical Abilities | Part Four in our 4 Part Series by Jamie
Leaders today need to master a number of skills to be effective. 4 Themes stand out: Cultural Agility Political Savvy Leadership...

Are You a Balanced Leader? Developing Leadership Presence | Part Three in our 4 Part Series by Jaime
Leaders today need to master a number of skills to be effective. 4 Themes stand out: Cultural Agility Political Savvy Leadership...