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Consulting Services

We specialize in helping our clients define or clarify where they are going and how they are going to get there. We curate the right skills and experiences to solve our clients' biggest problems or opportunities....we help them navigate all the way through the hard stuff inherent in implementing change.

 

In the words of Abraham Lincoln, "a compass will point to true-north from where you are standing. But it's got no advice about the swamps and the deserts and chasms that you will encounter along the way. If we are heedless of obstacles and sink in the swamp, what is the use of knowing truth north?" 

 

Explore our services to see how we can help you can get from here to there, avoiding the swamps along the way.​

Strategy to

Execution

Strategies can differ greatly in their level of clarity and ability to be executed. Some organizations have well-defined strategies, while others lack a formal strategy altogether, leading to more reactive, short-term decision-making.

 

If you need a clear and compelling strategy, we help you build it. If you have a strategy but lack in planning, we can help you connect your strategy to execution by addressing any gaps caused by limited capacity or capabilities.

 

Throughout the process, we ensure everything is aligned from the board and senior team down to the broader organization, so you're fully equipped for success.​​​​

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​Our experienced practitioner model helps accelerate the future state > current state > gap process because we have either seen 'same or similar' situations in our past. But we are not a 'hammer looking for a nail' either - we recognize that the same process or function may differ from industry to industry and company to company.

Business Analytics and Customer Insights

We find that most companies suffer from a common set of data and analytics challenges. Most are rich in data, but poor in business-driving information. Many suffer from analysis-paralysis and metric proliferation, further clouding their data. And almost all struggle to consistently connect data insights to actionable execution.

 

Through a powerful combination of business and customer expertise + advanced data science + technology tool sets, we help you identify and define the metrics (and KPIs) that matter the most, identify and prioritize the most important business opportunities, understand root cause, and create the right action-plan to address them.

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Our capabilities includes consumer insights (primary and secondary research), industry and competitive insights, company and brand insights, operating/financial performance insights, and people/culture insights.

Performance

Leadership

One of the biggest inhibitors of agility is an underdeveloped performance leadership capability. That both stems from and leads to an inability to effectively manage the performance of the company in a targeted way.

 

Good performance leadership requires a balance between EQ and IQ (the hard and soft skills of a leader). And it starts with leaders who set clear expectations and inspect what they expect.

 

Why does it really matter? Good performance leadership ensures that the metrics that matter are both defined and managed; that there are clear benchmarks of performance with the largest issues prioritized. With this, the team can more easily get to root cause and create the right recommendations to management. Good performance leadership also means meetings are impactful and action-oriented; full of healthy conflict and robust debate. And good performance leadership means that everyone knowns who should do what by when. As well as what skills are needed, how those skills should be developed within their teams, and how to identify and grow talent that gets you there.

 

Our performance leadership frames help clients build the performance leadership muscle that are often foundational with transformational change.

Transformation &

Change

Managing transformation and change is our secret sauce for accelerating value creation. Why? Because many change practitioners approach transformational change the same way they handle technical change—and that's where they get it wrong.

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Transformation isn’t about simple adoption, and a one-size-fits-all approach never works. That's why we created The 24 Laws of Managing Transformational Change.

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Employees often feel they’re not getting the "right" communication and this gap is significantly increases during change. Traditional methods quickly become inadequate. Since clear, compelling communication is critical to any transformation, we help you craft strategic messaging in the right mediums that cuts through the noise and amplifies the right messages at the right time.

 

With our proprietary methodology and communication resources, we help you navigate both the known-unknowns and the unknown-unknowns that inevitably arise during major transformations.

Leadership & Organizational 

Effectiveness

Building organizational agility is crucial for growth and change. We ensure you have the right people, in the right roles, doing the right work, in the right way, at the right time. Additionally, we help ensure the organization has the right change-muscle to support success.

 

One of the hardest questions to answer is whether they have the right leaders in place to effectuate the change. We help make sure the right change sponsor is in place, that they are equipped to lead the change, and that they have the right decision-makers are at the table to support and lead the change. We also know that most Human Capital/HR organizations are not set up to successfully align the company strategy with the talent strategy. We help companies fill that gap, either by preparing HR or by supplementing capacity or skill gaps within HR.

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Growth &

Innovation

We help you identify which of ROIG's nine growth types align best with your organization's goals. Our process begins with an assessment of your current ROIG growth state, enabling us to determine the most suitable growth approach. From there, we evaluate both internal capabilities and external factors, such as customer permissions, followed by a set of key considerations to guide your journey from concept to scale.

 

Using expert facilitation techniques, ROIG empowers executives and leaders to navigate the divergent and convergent thinking necessary for effective growth and innovation.

 

Our practitioner-based model accelerates the process of closing the future state > current state gap, drawing on our extensive experience with similar challenges. However, we're not a "hammer looking for a nail." We understand that the same solution doesn’t apply universally, and we tailor our approach to fit the unique needs of each industry and company.

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For instance, companies often prioritize questions of scale before addressing feasibility—ensuring there’s an offering the customer values—or viability—determining if there’s a path to profitability. We guide you through these essential steps in the right order, ensuring sustainable growth.

Image by Richard Glendenning

They say being a CEO is a lonely job

"I have no peers...and I feel their absence." - Josh Leslie, CEO of Cumulus Networks
(edited from his Business Insider article)
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We get it. We know that leaders need a trusted partner with whom they can debate and spar...and that's not so easy to find within your own organization, especially during times of transformational change. 
 
As truth-tellers, we help leaders understand what is really happening (from the board all the way through the organization) so they can make better decisions. The hierarchy (or perceived hierarchy) tends to get in the way of keeping a true pulse on the organization. We help bridge those gaps.
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